Available for opportunities

Muhammad Hairi
Gulamsarwar

Business & Systems Analyst·SaaS Builder·Malaysia × New Zealand

Bridging business strategy with technical delivery — from requirements to working software.
5+ years across insurance, banking, fintech, and government transformation.

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About

Analyst by profession,
builder by instinct.

I operate at the intersection of business strategy and technical delivery. During the day, I translate complex stakeholder requirements into clear, actionable specifications that engineering teams can execute. Outside of that, I ship real SaaS products — end to end, from Figma to production.

My background spans Takaful insurance, investment banking, government immigration systems, and fintech. That breadth means I adapt quickly — whether I'm running UAT for a national transformation programme or integrating Stripe into a multi-currency invoicing platform.

I use AI-assisted development (Replit AI, Claude) to accelerate prototyping, which lets me take product ideas from zero to working demo faster than a traditional engineering cycle. My current focus: Aqquantz — a Malaysian CoSec SaaS — targeting acquisition, and GoldBurst HFT, an algorithmic trading EA for XAUUSD.

Seremban, Malaysia — open to remote & relocation (NZ, SG, MY)
5+
Years Experience
8
Industries Served
4+
SaaS Products Built
MY × NZ
Market Reach
Education
Bachelor of Information Technology (Hons) — Software Engineering
Universiti Kuala Lumpur (UniKL MIIT)
Sep 2016 – Jul 2020
Foundation in Pure Science
Perak Matriculation College
May 2014 – May 2016
ANZSCO-Aligned
ICT Business & Systems Analyst — suitable for NZ / AU skilled migration pathways

Blueprint

From analysis
to interface.

This is how I work: every screen starts as a business process, becomes a use case, then a data model, and ends as an interface. Below is a live example from a real project — the SEAT-MSPTM delegate portal.

Click any element to trace it across all three stages
Trace:
DELEGATESYSTEMADMINStartComplete RegistrationUpload DocumentsUpload PaymentValidate & Create Record×complete?Notify Delegate & AdminnoReview SubmissionApprove RegistrationEnd

The same traceability discipline applies to every project I deliver — from BPR documents through URS, BPMN, and into the final build. Nothing in the interface exists without a requirement behind it.

Documentation

Where the analysis
formally lives.

Diagrams alone don't govern a project — documents do. Every artifact from the blueprint above is mapped into formal documentation that stakeholders sign off and engineers build from.

Select a document to see which artifacts it contains
Artifacts:BPMN Process MapUse Case DiagramClass / Data ModelWireframesTraceability Matrix
Requirement Traceability Matrix (RTM)

The thread that runs through all three documents. Every business requirement in the BRD traces forward to a system requirement in the SRS, a functional spec in the FSD, and ultimately a test case — so when anything changes, the full impact is visible immediately. This is the same discipline I applied on national-scale projects like NIISe, from BPR all the way through to the System Design Document.

Experience

5+ years of delivery
across regulated industries.

Freelance – Website Development

TIDREC-MSPTM·Kuala Lumpur, Malaysia
FreelanceAcademic / ResearchJun 2026 – Present
  • Developing corporate website for the 3rd Southeast Asia Ticks and Tick-borne Disease (TIDREC) Symposium hosted by Universiti Malaya in 2027.
  • Designed and built front-end interface aligned with academic and scientific conference branding.
  • Managing end-to-end development and deployment using Replit AI and Vercel.

Freelance – Website Development

Matt & Zen Advisory·Auckland, New Zealand
FreelanceLegal / ImmigrationApr 2026 – Jun 2026
  • Developed a fully functional corporate website for an Auckland-based immigration and commercial law firm.
  • Designed front-end interface in Figma aligned with legal industry branding and NZ Active Investor Plus target audience.
  • Built and deployed using Replit AI and Vercel; managed end-to-end development and client handover.

Information System Assistant

Quantifi Photonics·Rosedale, Auckland, NZ
ContractTechnologyMar 2026 – May 2026
  • Supported documentation and systems operations for engineering and project teams in a photonics technology environment.
  • Led migration of enterprise documentation from Google Drive to Microsoft SharePoint with improved access control and governance.
  • Restructured content across SharePoint and Confluence for long-term knowledge management.

UAT Lead / Business Analyst

Prudential BSN Takaful·Kuala Lumpur, Malaysia
ContractInsuranceJul 2025 – Jan 2026
  • Led UAT for a large-scale customer portal and operations transformation programme across multiple systems.
  • Managed a UAT team of 6 testers and 1 Technical BA across parallel workstreams.
  • Owned functional areas: Claims, Business Analytics (Power BI, Mixpanel), Administration, Fund Management, e-Medical Card.
  • Managed full defect lifecycle in JIRA; delivered UAT dashboards to stakeholders for release readiness.

Freelance – Website Development

Umar Fahim & Co·Melaka, Malaysia
FreelanceLegalApr 2025 – Jun 2025
  • Developed a fully functional corporate law firm website from concept to production using Replit AI and Durable.
  • Designed front-end interface in Figma aligned with legal industry branding.
  • Managed end-to-end development, deployment, and client handover.

Freelance – App Development

ElkaElza Sdn Bhd·Kuala Lumpur, Malaysia
FreelanceHealth & WellnessJun 2024 – Dec 2024
  • Gathered requirements and designed system flows, UI/UX (Figma), and back-end architecture.
  • Developed iOS mobile app with customer onboarding, session booking, subscription, video streaming, and payment gateway.
  • Integrated Supabase API for back-end services; managed budget and hired one developer.

Product Manager

AIA Malaysia·Kuala Lumpur, Malaysia
Full-timeInsuranceMar 2023 – Mar 2024
  • Managed change request backlog for a core back-end finance system.
  • Collaborated with corporate banks on payment, collection, and disbursement accounts.
  • Contributed to business cases and effort sizing with Product Owner and scrum team.
  • Managed production deployments via ServiceNow; ensured SDLC and financial controls compliance.

Business Analyst

Affin Hwang Investment Bank·Kuala Lumpur, Malaysia
Full-timeInvestment BankingSep 2022 – Jan 2023
  • BA for PrintServices (OpenText) system generating reports, statements, and client letters.
  • Authored BRD and Functional Specification documents for new enhancements.
  • Reverse-engineered legacy processes to produce user guides and functional specs.

Business Analyst

IRIS Corporation Berhad·Putrajaya, Malaysia
Full-timeGovernment / ImmigrationMay 2021 – May 2022
  • Contributed to a high-value national immigration system transformation.
  • Produced BPR documents and restructured client as-is workflows into URS.
  • Mapped requirements to BPMN diagrams; maintained full RTM from BPR through to SDD.

Business Analyst

FWD Takaful Berhad·Kuala Lumpur, Malaysia
Full-timeInsurance / FintechJul 2020 – Mar 2021
  • Prepared BRDs, functional specs, and managed change requests for e-commerce and digital platforms.
  • FWD GTT-Rexit: Group Term Takaful product sold via Lazada and corporate website.
  • FWD x Sedania: Fintech credit leasing integration to increase Takaful plan uptake.

Projects

What I build,
and how it works.

From single landing pages to full multi-layer systems — here's a plain-language look at what each project does and who it's for.

Marketing Sites
Event & Conference Systems
Payment Platforms
Admin Portals
Client Portals
SaaS Products

Featured — Full Systems

Conference & Event Management System

SEAT-MSPTM 2027

Client: Universiti Malaya (TIDREC)
Live

A full three-layer digital system built for the 3rd Southeast Asia Ticks & Tick-borne Diseases Symposium — 22–23 March 2027, Sunway Putra Hotel, Kuala Lumpur.

Visit live site
Public Site

A public-facing event website with complete symposium information — schedule, speakers, venue details, and an open delegate registration flow.

Delegate Portal

After registering, each delegate gets a personal portal to submit required documents, upload proof of payment, and track their registration status in real time.

Admin Panel

A private control centre for the organising team — manage delegate registrations, review submissions, and monitor event readiness end to end. Includes a built-in Content Management System (CMS) to update content across both the Public Site and Delegate Portal, no code required.

Company Secretary Management Platform

Aqquantz

Client: LAMRODMAN (Own Product)
Active

A professional-grade platform built for Malaysian company secretaries to manage their clients' statutory records, generate legal documents, and handle billing — all in one place.

Live URL available on request
Client Portal

Business owners log in to their own secure portal to view their company's compliance status, review documents, and track outstanding tasks.

Secretary Dashboard

Company secretaries manage all client companies from a single dashboard — SSM filings, director and shareholder records, and automated document generation with tamper-evident stamps.

Billing & Payments

Built-in invoicing and Stripe payment collection — secretaries bill clients directly through the platform without needing a separate tool.

Client Work — Marketing Sites

Law Firm — Marketing Site

Matt & Zen Consulting

Auckland, New Zealand
Live

A professional marketing site for an Auckland-based immigration and commercial law firm. Designed to attract Southeast Asian investors exploring New Zealand's Active Investor Plus programme.

  • NZ Active Investor Plus programme showcase
  • Bilingual audience targeting — EN & Malay
  • WhatsApp direct contact integration
  • Mobile-first responsive design
Visit site
Law Firm — Brochure Site

Umar Fahim & Co

Melaka, Malaysia
Live

A clean, professional corporate website for a Melaka-based legal firm. Built to establish credibility online and make it easy for clients to find the firm's services and get in touch.

  • Practice area pages
  • Team & credentials showcase
  • Mobile responsive layout
  • Optimised for local search
Visit site

Own Products

Professional IT Quotation Software for MSPs

KuotFlow

A quotation platform built for IT service providers — create branded, pixel-perfect PDF quotes, track status from Draft to Paid, and collect payment via Stripe, all in multiple currencies.

Quotation managementMulti-currency supportStripe payment linksClient CRM
Visit site
Enterprise Architecture Diagramming Tool

EA Studio

A diagramming workspace for IT and strategy teams to map how an organisation's systems, processes, and people connect — similar to Visio but purpose-built for enterprise architecture.

Architecture diagramsSystem mapping3D visualisationGovernance tracking
Algorithmic Trading Tool

GoldBurst HFT

An automated gold trading system that runs on MetaTrader 5. It monitors XAUUSD market momentum and executes buy/sell orders based on predefined rules — no manual intervention needed.

Automated order executionRisk management rulesSession-based tradingMT5 compatible

Skills

Broad enough to lead,
deep enough to build.

📋

Business Analysis

Requirements ElicitationBRD / FRD / SRS / URSUser Story ValidationBusiness Process Re-engineering (BPR)BPMN ModellingRTMUAT LeadershipStakeholder ManagementSDLCAgile / ScrumWaterfall
🔧

Technical Tools

JIRAConfluenceServiceNowSharePointMicrosoft 365PowerBIMixpanelFigmaAS400OpenText

Development & AI

Replit AIReactTypeScriptNext.jsTailwind CSSNode.js / ExpressSQLMySQLMS SQL ServerSupabaseStripe APIHTMLJavaPHPC#.NETMQL5
🏢

Domains

InsuranceInvestment BankingFintechGovernment / ImmigrationLegal TechHealth & WellnessEnterprise ArchitectureAlgo Trading

Services

Let's Build Something.

Every project starts with a conversation, not a template. Before a single line of code is written, you'll see exactly what your website looks like in Figma — layout, colours, content. You approve it first. Then we build it.

Revisions are part of the process, which is why each package includes them. What's not included is cutting corners. The price reflects the time, thinking, and craft that goes into building something your business will be proud of for years — not just something that looks good in a screenshot. All projects require a 25% deposit to begin.

Starter

Starting from

RM 1,800

Perfect for new businesses, solo professionals, and product launches.

7–10 working days1 round
  • 1-page landing site, fully responsive
  • Custom Figma design — you approve before we build
  • Payment gateway — Stripe or FPX (up to 2 products)
  • Contact form
  • Basic SEO — meta titles, descriptions, Open Graph
  • Google Analytics setup
  • Domain + Vercel deployment
Get Started
Most Popular

Professional

Starting from

RM 4,500

Built for SMEs, consultancies, and service-based businesses.

14–21 working days2 rounds
  • Up to 5 pages — Home, About, Services, Portfolio, Contact
  • Custom Figma design
  • Payment gateway — Stripe or FPX (up to 5 products)
  • Contact + inquiry forms
  • Full SEO — on-page, sitemap, robots.txt, schema markup
  • Google Analytics + Search Console setup
  • Domain + Vercel deployment
Get Started

Business

Starting from

RM 8,000

For established businesses, law firms, clinics, and government-linked entities.

21–30 working days3 rounds
  • Up to 10 pages
  • Custom Figma design system
  • Payment gateway — Stripe or FPX (unlimited products)
  • Booking / appointment system
  • Blog or news section
  • Full SEO + performance optimisation
  • Google Analytics + Search Console + 1-month report
  • Custom domain + business email setup guidance
  • 1 month post-launch support
Get Started

Enterprise / SaaS

Starting from

From RM 15,000

For startups, platforms, and full web applications.

Project scopedScoped per spec
  • Full web application
  • User authentication & role management
  • Database & API integrations
  • Admin dashboard
  • Full SEO architecture
  • CI/CD deployment pipeline
  • Ongoing retainer available
Get Started

Maintenance Retainer

Available to past clients

Up to 5 content or page updates per month, hosting & deployment monitoring, security & dependency updates, and priority 24hr response.

RM 800
per month

Add-ons

Logo design (3 concepts, 2 revisions)RM 500
Extra revision roundRM 300
Extra page (beyond package limit)RM 300 / page
CopywritingRM 200 / page
Multilingual support (EN + BM or EN + CN)RM 800
Rush delivery (50% faster turnaround)RM 500

Not sure which package fits? Drop me a message — happy to talk through your project and recommend the right fit. Get in touch →

Contact

Let's build something
worth shipping.

Open to BA/SA and related roles, product contracts, freelance builds, and acquisition discussions for Aqquantz. Based in Malaysia — actively seeking opportunities in Malaysia, Singapore, Australia and NZ.

Currently available — response time typically within 24 hours.

Muhammad Hairi Gulamsarwar.